Consumer Protection in Hospitality Travel and Tourism
Contents: 1. Introduction. 2. Objective of the Study. 3. Research Methodology. 4. Impact of Promotional activities on tourism in New Delhi. 5. Data Analysis. 6. Literature Review. 7. Recommendations for Industry and Tourists. 8. Conclusion. References. Appendix.
Consumer protection and Tourism : Two words which together come and conjure an image of Safe tourism. This book would significance the role of consumer tourism. Because it can observe that tourism industry has maintained an ambiguous relation with protection.
Travel and tour operator used what types of precaution and what types of services offered to their clients. How much they are earning from this profession and tourists from which origin are frequently visiting a Delhi. The concept of sustainability means that mankind must live within the capacity of the environment that supports. Tourism is one of the fastest growing industries in the world today. Tourism is presently India’s second largest net foreign exchange earning exporting industry after textile or garment. The tourism industry in India is witnessing a whopping 30 percent yearly growth. The foreign exchange revenue stands at about 22000 Crore which has been highest for last 10 years. India’s travel industry is thriving due to an increase in foreign tourist visiting India as well as the rise in domestic tourist. Visitors are pouring in form all parts of the world, specially from Europe. The trend has changed a lot as compared to few years back. Even in summers tourist are coming out to experience the beauty of resorts in Himalayan Mountains range. The growth of the tourism sector of India economy at present huge. This has become one of the major industrial sectors in the Indian Economy. The tourism industry earns the foreign exchange of worth Rs.21,828 crore annually. In the 208 the growth rate of tourism sector of Indian Economy was recorded 17.3 percentage. The growth of tourism industry is due to the rise in the arrival of more and more foreign tourists and the increase in the number of domestic tourists. The recent terror attacks on Mumbai 26/11, 11 September 2001 Bali Bombing, Marriott Hotel in Islamabad and the 9/11 has created a concern over the tourist traveling more, however that has been worked as a catalyst for Indian tourism industry. With SARS, Tsunami, Kashmir issues and more recently is Financial turmoil, it was believed that the negative trend in on the doorstep however such kind is seen in last couple of months. In last few months the global aviation tourists loses $5 billion and in hotels there was already 30 percent cut in room rates after recent Mumbai attack. Hoteliers and Industry expects a sharp rise in domestic tourism in coming months almost 95 percent on travel and tourism market dependent on domestic travelers.
