Human Resource Development in Hospitality Management : Practices and Other Issues

Contents: Preface. 1. Hospitality and tourism: teaching Human Resource Management. 2. Human Resource Development in tourism. 3. Labour flexibility. 4. Recruitment and training. 5. Tourism employment. 6. Current hospitality industry issues. 7. Select hospitality courses. 8. Food safety enforcement. 9. Brand loyalty in the hospitality industry. 10. Human Resource Management: policy dimensions. Glossary. Bibliography. Index.

"Human Resource Development (HRD) and Human Resource Management (HRM) are crucial management functions. These are of utmost importance in tourism and hospitality industry." (jacket)