Strategic It Management : A Concise Study
Contents Preface Abbreviations Unit I Strategic Role Of It 1. Why Strategic It Management? 2. Role Of It/Is In Business 3. It And New Business Models 4. Role Of It/Is In Decision Support 5. It And Organization Structure 6. It And Information Assurance Unit II Planning For It Support 7. It Management Processes 8. Heart Of Service Management 9. Ongoing Service Improvement 10. Information Resources Management 11. Planning For It/Is 12. Capacity Planning 13. It Investments Unit III Ensuring It Support 14. Implementing It/Is 15. Information Integrity 16. It Organization Structure 17. It/Is Roles 18. It/Is People Issues Appendices A. Information Technology Basics B. Information Systems Basics C. Strategy Basics D. Planning Basics E. Software Project Management Framework F. Engineering Economy G. Procurement Basics H. Risk Management I. Configuration Management J. Metrics and Measurements Suggested Reading
This book allows students to learn the essentials of theory and practice of Strategic Information Technology (IT) Management through serialization of key points. The book is structured into three units and ten appendices. Unit I on Strategic Role of IT explains the need for IT management and discusses its role in business and decision making. Besides, different types of IT and business models are explained. Unit II on Planning for IT Support discusses the various IT management processes, IT service management, management of information resources, strategic planning for IT and IT investments. Unit III on Ensuring IT Support focuses on implementation of security aspects, organization structure of IT and management of information systems. In addition, the appendices complement the three units with a view to equipping the readers with the basics of information technology, information systems, strategy and planning, engineering economy, risk management, and configuration management.
The book is well suited for the students of BE/BTech/ME/MTech (Computer Science), BSc/MSc (Computer Science), BSc/MSc (IT), BCA/MCA, and BBA/MBA. It is an ideal text for professionals who are interested to grasp the core concepts of Information Technology Management without attending a formal instructional course. Besides, it will be suitable for conducting short-term training programmes for managers.
