Banking with Technology : To Meet 21st Century Challenges

Contents: Preface. I: 1. E-Banking in India: Problems and Prospects. 2. E-Delivery Channels in Banks: A Fresh Outlook. 3. Internet Banking in India: Future Outlook. 4. Future Outlook of ATMs in India: Emerging issues and possible solutions. 5. Mobile Banking in India: An empirical analysis. II: Indian Banking in the Competitive Age. 6. Banking sector reforms and performance of various bank groups: A Fresh Outlook. 7. Efficiency of Banks in Pre and Post E-banking Era-Emerging Issues and Possible solutions. 8. Profitability and productivity analysis of various bank groups in liberalization Era: Emerging issues. 9. Priority sector advances in bans: Growth, trend and emerging issues. Bibliography. Index.

Banking has undergone dramatic transformation during the last one decade, bringing convenience to customers and benefiting banks. However, the new challenges will have much more profound impact on the industry in the coming years. While technology will be an enabler for the banks, strategies and solutions have o be evolved based on business needs and objectives.

India’s banking sector has made rapid strides in reforming and aligning itself to the new competitive business environment. Indian banking industry is in the midst of an IT revolution. Technological infrastructure has become an indispensable part of the reforms process in the banking system, with the gradual development of sophisticated instruments and innovations in market practices. In India, the Reserve Bank of India (RBI) has taken active interest in developing appropriate technological infrastructure to facilitate market development in areas such as payment and settlement systems, Delivery Versus Payment (DVP) and Electronic Funds Transfer (EFT).