Business Ethics and Managerial Values : Concepts, Issues and Dilemmas in Shaping Ethical Culture for Competitive Advantage of Organisations

Contents: Preface. I. Business ethics, nature, importance in organisations: 1. Business ethics. 2. Why business ethics is vital for managers/students/organisations? 3. Understanding ethics. II. Some misconceptions about business ethics: 4. Myths about business ethics. 5. Myth busting about office ethics. 6. Ambiguity of business ethics--lighter side. III. Managing ethical dilemmas: 7. What is ethical dilemma? 8. Characteristics of ethical dilemmas in management. 9. Improving ethical decision-making--ethical reasoning. 10. Ethical issues and dilemmas in organisations. IV. Shaping and maintaining the ethical culture (programmes): 11. Building company’s commitment to ethics management: an overview. 12. Organisation Ethics Development System (OEDS). 13. Organisation culture--the tool to promote ethical corporate behaviour. 14. Managers can influence their organisation climate. 15. Creating capacity responsibility in managers for ethical decision-making. 16. Developing codes of ethics. 17. Developing codes of conduct. 18. Developing policies and procedures. 19. Ethical use of power--guidelines. 20. Employee’s role in maintaining ethical office. 21. Ethical leadership of critical for an organisation. 22. Value-based managerial leadership. Ethical values: 23. Values. 24. Decline in business ethics. 25. Basic principles of Indian ethos for management (as described in Upanishads and Gita). 26. Work ethics. 27. Work culture. 28. Ethical theories. VI. Corporate social responsibility: 29. Social responsibility of business. 30. Arguments for social responsibility. 31. Business as responsible person. 32. Social responsibilities of business towards different groups. 33. Business ethics’s core responsibilities of entrepreneurial performance. 34. Corporate governance. 35. Promoting value-based governance in organisations. VII. Protection of stakeholders: 36. Business and environmental ethics. 37. Unethical practices in India. 38. Consumer protection. 39. Protection of employees. 40. Building corporate image. 41. Business ethics in knowledge economy. 42. Origin of corruption is human mindset. 43. Guarding against Sexual Harassment in the work place (SH). 44. A tribute: J.R.D. Tata--an epitome of achievement of business ethics in Indian industry. References. Index.