Business Knowledge for IT in Global Retail Banking

Contents: Preface. 1. Overview of Global Retail Banking. 2. Retail Banking Products. 3. Business Environment. 4. Retail Banking Around the World. 5. Trends in Global Retail Banking. 6. SOA in Global Retail Banking. 7. Lending and Credit Risk. 8. Payments in Retail Banking. 9. Systems Used in Global Retail Banking. 10. IT Projects. 11. The Future. Appendices. Bibliography. Index.

This is the publication in the Global variant of the Business Knowledge of IT series that address the knowledge gap between IT and business across industry sectors in the global market place. There are other exciting titles in the series that cover industries such as insurance, telecommunications and trading.

The eleven chapters in this book discuss the overview of retail banking, the global business environment in which retail banks operate, different payment methods in retail banking including mobile payments, trends in the global industry such as social banking. Also discussed are IT projects in global retail banking and the future of the industry from both an IT and a business perspective.