Case Studies in Business Management

Contents: Foreword. Preface. Acknowledgements. 1. Case study method. 2. Management process: i. Management role. ii. Management evolution. 3. Planning: i. Planning. ii. Strategic planning. iii. Strategy implementation. iv. Decision-making. 4. Organising: i. Nature of organising. ii. Departmentation. iii. Decentralisation/centralisation. iv. Line and staff. v. Power and authority. 5. Staffing: i. Human resource management. ii. Performance management. 6. Leading: i. Leadership. ii. Motivation. iii. Communication and negotiation. iv. Teams and groups. 7. Coordination. 8. Controlling: i. Controlling process. ii. Control methods. iii. Information technology systems. iv. Preventive control. v. Operations management. vi. Globalisation. vii. Ethics. viii. Quality. Index.

"Case study method is extensively used in professional schools of business management, in supervisory and executive training programmes, and in teaching business management. It develops the skills and abilities to analytically analyse the facts and decision making for remedial action.

This book will fulfill the needs of students and faculty members for discussion of cases in class, preparing assignments, and for setting question papers for examinations." (jacket)