Conduct Effective Interviews

"At one time only senior management would carry out interviews. Nowadays, however, effective delegation in large organisations, coupled with the number of small businesses being set up, means that more and more working people at all levels are becoming involved in interviewing. Whether you are interviewing a job applicant, dealing with disciplinary procedures or organising a decision-making session, this new book will provide you with all the information you need to achieve your aims. Part 1 offers a step-by-step guide to the general principles of interviewing and Part 2 illustrates the various type of interviews you may be involved with in your working life. Case studies are used to show how the same interview can be dealt with in a successful or unsuccessful way."