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Consumers Awareness About Rights and Grievance Redressal

AuthorDurga Surekha
PublisherAbhijeet
Publisher2010
Publisherxii
Publisher196 p,
ISBN9789380031804

Contents: Acknowledgements. Preface. 1. Introduction. 2. Methodology. 3. Results and discussion. 4. Income and consumer rights. 5. Awareness in terms of education. 6. Awareness in terms of gender. 7. Case studies. Bibliography. Appendices.

The consumer has to be aware of his rights and the success of consumerism is of consumer awareness. It is the responsibility for each consumer to become knowledgeable and to take part as informed citizens in efforts to improve the market place. Government can never completely protect consumers, government agencies can try to protect us from being cheated by giving the information as how safe we want to be with instructions, do we really look into it?

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