\'E\'-Banking and \'E\'-Commerce : Emerging Issues in India

Contents: Preface. A. \'E\'-Banking: 1. Anatomy of banking in India. 2. Services design and delivery strategies in banks. 3. Electronic banking. 4. Security considerations in e-banking. 5. Recent trends of IT in banking. 6. Facility management. 7. Payment and settlement systems. 8. Payment and settlement systems, RTGS and clearing house. B. \'E\'-Commerce: 9. Concepts, dimensions and performance of E-commerce. Index.

"Banking industry in India has gone underwent radical changes. The banking Secher reforms in India, forced banks to upgrade and update their banking systems and practices. Earlier Indian banks were hermetically sealed from international banking practices and environment. Long queues, Betel-chewing Babus and dirty ledgers and account books were the usual sights in every \'Indian banks\' branches in \'70 and \'80s. Modernization, IT revolution and globalization has compelled all the financial institutions and especially the banks in India to follow internationally accepted banking and financial management norms and practices.

In the modern IT-propelled world, all the functions and businesses are carried out with the help of computers and internet. More specifically after the introduction New Economic Policy, and especially the introduction of Liberalization, Privatization and Globalization (LPG) there is an urgent need for following \'E\'-Banking activities. Section A in this book narrates some of major perspective issues of \'E\' Banking and section \'B\' deals the \'E\'-commerce. It is hoped that this book will prove useful to the banking professionals, corporate bodies, academicians, researchers and student communities." (jacket)