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Effective Communication in 24 Hours

AuthorP. Rathna Swamy
PublisherSynergy Books India
Publisher2016, pbk
Publisher208 p,
ISBN9789382059424

Contents: Preface. 1. Communication breakdown. 2. Know purposes and functions of communication. 3. Rules of communication. 4. Directions of communication. 5. Forms of communication. 6. Downward communication. 7. Upward communication. 8. Horizontal communication. 9. Communication distortion. 10. Communication attitudes. 11. Effective communication. 12. Cross cultural communication. 13. Bibliography.

Communication skills are essential tools for success. Effective Communication achieves maximum results in understanding, accepting and advancing to further communication or implementation. The rejection of communication leads to failure and frustration. The communication distortion results into misunderstanding and confrontation. Communication is both science and art; it is both subjective and objective; and it is both subjective and objective; and it is both qualitative and quantitative. Communication skills. can be learnt and practiced.

 

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