Flight Reservation and Airline Ticketing
Contents: Preface. Acronyms. 1. Introduction to air travel, flight information and airline ticketing. 2. Airline tickets and ticketing: typology, incentive programmes and loyalty marketing. 3. Flight reservation system and process: elements, dimensions and trends. 4. Major considerations regarding an airline focus on hubs, timetables and codes. 5. Aviation related travel classes, seat maps and airport lounges. 6. Boarding pass and baggage tag: an overview. 7. Documentary and other requirements for international air travel: focus on related agreements and codes. Glossary. Bibliography. Index.
"\'Flight Reservation and Airline Ticketing\' provides an introduction to air travel, flight information and airline ticketing. The role of specialist travel agents is discussed. The various types of airline ticket and the differences among them are presented. Related concepts regarding incentive programmes are dealt in detail, including elements and dimensions of loyalty marketing in aviation industry. Similarly, the global flight reservation systems and processes are discussed. Trends in computerization and adoption of the latest software in airline ticketing are explained. Aviation related travel classes, seat maps and airport lounges are highlighted with specific focus on first business, premium and economy classes. An overview of boarding passes and baggage tags is provided, including the issues related to lost luggage. Documentary and other kinds of requirements for international air travel, are explained, such as, on passports, customs, immigration, arrival, departure and airport entry. Selected case studies of Brazil, China, Taiwan, Cyprus, Hong Kong, Mocau and Israel are made to further describe various situations. The similarities and differences among various nations with respect to documentary requirements for visa and immigration are also covered. Focus lies on related agreements and codes, such as Schengen Agreement; International Air Transport Association Airport Code; International Civil Aviation Organizational Airport Code and Airports Council International. At a time when the aviation industry is experiencing so many changes, upgradations and adaptations, this book provides an overview of related elements, dimensions and trends at a global scale. To facilitate further understanding on the said subject, detailed glossary of terms and list of abbreviations are provided." (jacket)
