Harvard Business Review: Embracing Complexity

THE BIG IDEA How to Solve the Cost Crisis In Health Care The real problem in health care is the pervasive lack of understanding of how much it actually costs to deliver pa-tient care. A new approach to costing unlocks a cascade of opportunities, such as process improvement, better orga-nization of care, and new reimbursement approaches, that will accelerate the pace of innovation and value creation. Robert S. Kaplan and Michael E. Porter

SPOTLIGHT ON MANAGING COMPLEX ORGANIZATIONS: Learning to Live with Complexity New strategies and tools to help leaders navigate today’s hyperconnected business world Gökçe Sargut and Rita Gunther McGrath.

Smart Rules: Six Ways to Get People to Solve Problems Without You Most companies deal with a complex world by creating more processes and coordinating functions-which complicate work more. But there’s a simpler, and far better, approach: Mobilize individual intelligence on the ground.