Hotel Maintenance : Security Safety and First Aid
Contents: Preface. 1. Lodging security issues. 2. Hotel buildings. 3. Electronic wiring in hotels. 4. Refrigeration and air conditioning. 5. Hotel communication systems. 6. Accidents and first aids. 7. Fire protection. 8. Water and sanitation. 9. Hotel security design. 10. Guest protection and safety management. Bibliography. Index.
Most hotels and motels are concerned with security and have measures in place to prevent crimes against patrons. At the same time, however, hotels and motels continue to be targeted by criminal elements. Security in the lodging environment presents a wide range of challenges if only because the lodging business is in operation every hour of the day, every day of the year. Inexpensive safeguards can usually be implemented at a budget motel, but the more significant and costly safeguards tend to be put on the back burner. Unfortunately, it is the absence of the significant safeguards that leads to litigation. On the one hand, budget motel management may recognize the need to upgrade security and appreciate the attendant liability risk, but on the other hand, may lack the financial resources to do anything about it. Unlike other security specialists, the lodging security manager operates in an environment where the protected group is nearly always changing. With the exception of the employees working on the property, the guest population changes nearly everyday. A wide spectrum of society is represented in the guest population; also represented are the problems the guests bring with them. As with any facility security programme, the security manager will develop a loss prevention plan and programme based on the results of a survey. Ideally, although seldom the case, the survey will occur prior to the facility being constructed.
Most hotels and motels are concerned with security and have measures in place to prevent crimes against patrons. At the same time, however, hotels and motels continue to be targeted by criminal elements. Security in the lodging environment presents a wide range of challenges if only because the lodging business is in operation every hour of the day, every day of the year. Inexpensive safeguards can usually be implemented at a budget motel, but the more significant and costly safeguards tend to be put on the back burner. Unfortunately, it is the absence of the significant safeguards that leads to litigation. On the one hand, budget motel management may recognize the need to upgrade security and appreciate the attendant liability risk, but on the other hand, may lack the financial resources to do anything about it. Unlike other security specialists, the lodging security manager operates in an environment where the protected group is nearly always changing. With the exception of the employees working on the property, the guest population changes nearly everyday. A wide spectrum of society is represented in the guest population; also represented are the problems the guests bring with them. As with any facility security programme, the security manager will develop a loss prevention plan and programme based on the results of a survey. Ideally, although seldom the case, the survey will occur prior to the facility being constructed.
