Hotel Management : Current Issues and Practices

Contents: Preface. 1. Introduction to hotel industry. 2. Work and hotel industry: a sociological perspective. 3. Developing graduate managers for hotel industry. 4. Hotel industry and international labor markets. 5. Controller: a career for hotel management. 6. Hotel industry and human resource management. 7. New operations management curriculum: change, opportunity. 8. Performance management. 9. Hotel operations management. 10. Food, beverage and accommodation. 11. Hotel managers in emerging locations. 12. Hospitality and tourism academic research: clusters and gaps. 13. The future of hotel and catering work. 14. Staff management in hotel industry. Glossary. Bibliography. Index.

"This book compiles vital information on some salient aspects of hotel management. A glossary of relevant terms and an exhaustive bibliography are its added features." (jacket)