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Indian Banking : Technology Innovations and Key Concerns

AuthorDeepak Tandon, Neelam Tandon and Kanhaiya Ahuja
PublisherKunal Books
Publisher2011
Publisherxvi
Publisher494 p,
ISBN9789380752167

Contents: Preface. I. Transformation in banks through technological up gradation: 1. New paradigms in new millennium of Indian Banking. 2. Technological progress and methodological issues. 3. Technological up gradation in Banking sector. 4. Profitability and productivity of public and private sector banks. 5. Diversification of banking operations with special reference to non interest income. 6. Technical and allocative efficiency analysis of public and private sector banks. 7. Conclusions and recommendations. II. Challenges and opportunities in Banking: 8. Indian Banking the challenges ahead. 9. Indian Banking opportunities. 10. CRM in Banking 7PS of marketing a case study of ICICI Bank. 11. Risk management in Indian Banks. 12. Credit default risk modeling through transition matrix a case analysis at Indus Ind Bank Ltd. 13. Credit risk models applicable to Banks. 14. Basle II and Basle III. 15. NPA management. 16. Credit proposal. 17. Foreign exchange risk management: process and necessity. 18. Foreign exchange management key concerns. III. Banking objective questions with solutions: 19. Banking objective questions. 20. Answers. 21. Committees in Banking. 22. Abbreviations in Indian Banking. 23. Banking questions with answers 24. Problems in Banking. 25. Practice questions: Sample papers. Index.

The Indian Banking Industry has been undergoing major changes reflecting a number of underlying developments. Advancement in communication and information technology has facilitated growth in internet banking. ATM network electronic transfer of funds and quick dissemination of information. Structural reforms in the banking sector have improved the health of the banking sector. Deregulation new rules of the game universal Banking efficiency diffused customer loyalty misaligned mindset competency gap call for opportunities and challenges. Investing in state of the art technology as the back bone to ensure reliable service delivery leveraging the branch network and sales structure to mobilize low cost current and savings deposits. Making aggressive forays in the retail advances segment of home and personal loans implementing organization wide initiatives involving people process and technology to reduce the fixed costs and cost per transaction focusing on fee based income to compensate for squeezed spread innovating products to capture customer mind share to begin with and later the wallet share improving the asset quality as per base II norms and need for Basle. III are some key concerns in the today\'s arena. Changed mindset from the conventional Banking to specialised banking such as retail Banking financial inclusion technological products and performance Forex trading and risk management reducing gross non performing assets need based viable asset quality credit disbursement are some grave areas of concerns other than the hedging tools derivatives convergence to new accounting IFRS pathway.  (jacket)

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