Introduction to Hospitality Industry : A Text Book
Contents: 1. Hospitality industry: nature and status/Ashish Dahiya and Sonia Sharma. 2. Growth and development of the hospitality industry in India/Payal and Jyoti. 3. Hospitality industry and its role in Indian economy/Prashant Kandari. 4. Introduction to hospitality accommodation/Jyoti and Praveen. 5. Food service industry/Yashpal Singh Negi. 6. An overview of ancillary and support services in hospitality industry/Abhinav Shandilya. 7. Hospitality organisations/Abhinav Shandilya. 8. Hospitality distribution channels -- an introduction/Sandeep Malik. 9. Functions and levels of distribution channels/Sandeep Malik. 10. Major hospitality distribution channels - II (Reservation system, global distribution systems and Internet)/Surjeet Kumar. 11. Major players in hospitality industry -- an international scenario/Vinay Rana. 12. Major hospitality players and associates in India/Ashish Dahiya and Pushkar Negi. 13. Emerging trends in hospitality industry - I (Defining market, basic concept of marketing, marketing mix. Market segmentation, hospitality industry, etc)/J.S. Tiwari. 14. Emerging trends in hospitality Industry - II (Emerging markets, role of support services and infrastructure)/Surjeet Kumar. 15. Emerging trends in hospitality industry - III (IT, customer reservation management, eco-friendly hospitality, dining experience, future protections in HRM)/Lata S. Patil.
The hospitality education in India has witnessed a significant change over the years. Its introduction as a subject goes back to formation of Catering Institutes and National Council of Hotel Management and Catering Technology. From last decade universities and colleges in India have also introduced Hotel Management Programme at degree level. All India Council for Technical Education (AICTE) has designed model curriculum. However, it is being observed that a limited study material is available in hospitality management keeping the vast curricula into consideration. With the book an attempt has been made to assimilate relevant contents on Introduction to Hospitality keeping AICTE model curriculum into consideration .
The book contains 15 chapters on various aspects in hospitality industry. Overall the book intends to provide a wider coverage and discussion on hospitality industry in India. The issues dealt with in this book may appear to be diverse but unanimous in their forms on hospitality in India.
The hospitality education in India has witnessed a significant change over the years. Its introduction as a subject goes back to formation of Catering Institutes and National Council of Hotel Management and Catering Technology. From last decade universities and colleges in India have also introduced Hotel Management Programme at degree level. All India Council for Technical Education (AICTE) has designed model curriculum. However, it is being observed that a limited study material is available in hospitality management keeping the vast curricula into consideration. With the book an attempt has been made to assimilate relevant contents on Introduction to Hospitality keeping AICTE model curriculum into consideration .
The book contains 15 chapters on various aspects in hospitality industry. Overall the book intends to provide a wider coverage and discussion on hospitality industry in India. The issues dealt with in this book may appear to be diverse but unanimous in their forms on hospitality in India.
