IT Applications for TQM and Library Marketing
Contents: I. Information handling activities and technological stage of mankind: 1. Challenges before information society. 2. Impact of automation on library management techniques. 3. Impact of Information technology on social change and development. II. Information and knowledge measurement and management: 4. Information management : perceptions and expectations in the millennium. 5. Knowledge management: an overview, exploration and implementation in academic libraries. III. Access to information: 6. Accessibility of information through information systems and services. 7. Internet for academic libraries: need of the hour. 8. Interneting University libraries: some reflections from better world. 9. Intranet: its emergence and usefulness. 10. CD-ROM Networking in libraries: need of the hour. IV. Library automation and quality oriented strategies: 11. Appropriate technology for qualitative and sustainable librarianship. 12. Automation scenario in university libraries. 13. Library computer network security: few guidelines. 14. Digital library: its emergence and challenges. 15. Digital initiatives of management libraries: a proposed solution for complete automation. 16. Application of barcode technology in libraries and information centres. Conclusion. References.
"The book has been written with a view to raise awareness level of library and information professionals about the wonderful body of knowledge and opportunities and challenges posed by information technology and build confidence among them to play a proactive role in the end-users in this insecure and unstable era.
This book discusses in detail, many new and relevant issues being faced by the librarians and information scientists today, such as: information/knowledge society, development of library management techniques in the light of automation, information/knowledge/data and wisdom, information access, genesis of internet, its capabilities, benefits and resources, interneting libraries, the evolution of intranet, its applications and benefits, general philosophy of the evolution of CD-ROM networking, its requirements and benefits, DVD-ROM network and networking, non CD-ROM/DVD optical storage solutions, appropriate technology for qualitative and sustainable librarianship, library computer network security, library network setup for date availability, confidentiality and data integrity, digital collections, e-publishing, e-documents, and e-book, the digital initiative in management of a library. All these topics are discussed in detail while presenting their resultant impact on Total Quality Management (TQM) and marketing of library and information services.
It is hoped that this book shall be of immense use as a reference tool for all librarians, information scientist, students of library science and information professionals." (jacket)
