Know Your Banking -II : Credit Cards

“The book has been written keeping in mind the training requirements of those involved in the business of credit cards. It provides a detailed account of the running of a credit card business, right from the production of the card to its selling, the caveats that need to be followed, the global framework governing the payment systems, etc. It covers the following topics:  

·         Overview of credit cards 

·         Recovery and follow-up

·         Credit card organization   

·         Cross selling

·         EMV: Global framework for smart card payments

·         Credit card process   

·         Back-end operation 

This is the second book in the \'Know Your Banking\' series launched by the IIBF. It would be useful to Direct Selling Agents/Direct Marketing Agents who are involved in the business of credit cards as well as those working in the credit card division.”