Knowledge Management in Practice : Connections and Context

Contents: Introduction. Acknowledgements. Road map. Companies and organizations mentioned. Introductory chapters: the three-dimensional expansion of KM: Foreword. 1. KM is here to stay/Michael E.D. Koenig. 2. KM moving into stage IV? The extra-organizational stage/Michael E.D. Koenig. 3. Knowledge Management expansion: content management, project management, competitive intelligence, environmental scanning and knowledge audit/T. Kanti Srikantaiah. 4. KM: The new business potpourri or seeing the forest rather than just the trees/Michael E.D. Koenig. I. Identifying the knowledge: Foreword. 5. Representing and managing context: toward knowledge resource planning/Kavi Mahesh and J.K. Suresh. 6. Knowledge audits: establishing a context for leveraging knowledge/Lynda W. Moulton. 7. PKM: A bottom-up approach to Knowledge Management/Dave Pollard. II. Knowledge Management strategy: See also the roadmap. Foreword. 8. Knowledge strategy: the linkage between business strategy and Knowledge Management/Joseph Kasten. 9. You want systems but you need strategy/Bob Boiko. 10. Knowledge Management in strategic context/Robert N. McGrath. 11. Knowledge services: The "Why" of Knowledge Management/Albert J. Simard. III. Knowledge Management techniques and technology: Foreword. 12. How to build a smart search system using taxonomies and ontologies/Denise A.D. Bedford. 13. Video management and the transfer of knowledge through audiovisual material/Suliman Hawamdeh and Hazem Refai. 14. Knowledge discovery, metadata, and semantic interoperability/Denise A.D. Bedford. 15. Knowledge Management: best practices in the InfoTech sector/Madanmohan Rao. IV. Knowledge sharing: See also the roadmap for communities of practice on collaboration and collaborated tools. Foreword. 16. Sharing knowledge: Problems, root causes and solutions/Laurence P. Chait. 17. Digital libraries and librarians in the learning organization/Kate Marek. 18. Corporate blogs and communities of practice/Qiping Zhang and Shanshan Ma. V. Knowledge Management Measurement and assessment: See also the roadmap. Foreword. 19. Measuring knowledge in organizations: the organizational knowledge assessment tool/Ana Flavia Fonseca and Arnoldo Fonseca. 20. Knowledge Management measurement: an agenda for organizations and economies/Alton Y.K. Chua and Abdus Sattar Chaudhry. VI. Knowledge Management and project management: Foreword. 21. Knowledge Management in software projects/C.S. Shobha. 22. Running successful collaboration software pilots/Joe Hutchinson and Patti Anklam. VII. Knowledge preservation: See also the roadmap. Foreword. 23. Transfer of long-term knowledge and expertise: a case study in the nuclear sector/Francoise Rossion. 24. An alternative knowledge system at the World Bank: a case study of the World Bank\'s Indigenous knowledge for development program/Deepa Srikantaiah and Claudia Rueger. VIII. Knowledge Management in government: See also the roadmap. Foreword. 25. Knowledge networking in a public service agency: contextual challenges and infrastructural issues/Elisabeth Davenport and Louise Rasmussen. 26. Knowledge Management in the federal sector: a review and critique/Roland G. Droitsch. About the contributors. Index.

"Knowledge Management in Practice: Connections and Context is the third entry in an ambitious, highly regarded KM Book series edited by T. Kanti Srikantaiah and Michael E.D. Koenig. Where Knowledge Management for the Information Professional (2000) offered information professionals an introduction to KM and Knowledge Management Lessons Learned (2004) assessed KM applications and innovations, this book looks at how KM can be and is being implemented in organizations today.

Knowledge Management in Practice is unique in surveying the efforts of KM professionals to extend knowledge beyond their organizations and in providing a framework for understanding user context. The result in a must-read for any professional seeking to connect organizational KM Systems with increasingly diverse and geographically dispersed user communities."