Managing Organisational Behaviour

Contents: Foreword. Preface. Acknowledgements. I. Fundamentals of organisation behaviour: Learning summary-part one. 1. Understanding organisation behaviour. 2. Development of organisational behaviour. 3. Management's assumptions about people. 4. Organisational behaviour and organisation theory. II. The individual: Learning summary-part two. 5. Perception process. 6. Values. 7. Individual behaviour and personality. 8. Attitudes. 9. Job satisfaction. 10. Motivating for job performance. 11. Theories of motivation. 12. Motivation techniques or applications. 13. Learning. 14. Emotional Intelligence (EI). 15. Engagement and disengagement of employees on the job. 16. Positive Organisational Behaviour (POB). III. The group: Learning summary-part three. 17. Foundations of group behaviour. 18. Teams. 19. Informal groups. 20. Effective communication. 21. Leadership. 22. Theories and styles of leadership. 23. Organisational power and politics. 24. Resolving conflict. 25. Negotiation and seeking cooperation. 26. Participation. 27. Empowerment. IV. The organisation system: Learning summary-part four. 28. Organisation structure and designs. 29. Creative problem-solving and decision-making. 30. Decision-making techniques and processes. 31. Stress management. 32. Strategies for work-life balance. V. Organisational dynamics: Learning summary-part five. 33. Managing organisational change. 34. Organisation development. 35. Organisation Culture (OC). 36. Six sigma: a cultural change in organisation. 37. Spirituality and humanism in organisation's culture. VI. Emerging organisations and challenges: Learning summary-part six. 38. The networked global organisation. 39. Total Quality Management (TQM). 40. Learning organisation. 41. Managing cultural diversity. 42. Business ethics. 43. Corporate social responsibility. 44. International organisation behaviour in global operations. 45. Challenges for organisation behaviour. VII. Interpersonal skills and development: Learning summary-part seven. 46. Interpersonal skills for effectiveness. 47. Individual characteristics for success at work place. 48. Competency mapping. 49. Transactional Analysis (TA). 50. The Jophari Window. 51. Psychometric tests. 52. Myers Briggs Type Indicator (MBTI). 53. The big five model: personality traits. 54. Achieving personality fit. 55. Mutual trust building. 56. Traditional career management versus new career paradigm. 57. Choice of occupation and organization for entering into world of work. VIII. Annexures: I. Glossary. II. Questionnaire. III. Thinking for change in life and work. Index.

"In today's increasingly competitive and demanding work place, managers cannot succeed on their technical skills alone. They also have to have good people skills. As such an understanding of human behaviour plays an important role in determining a manager's effectiveness.

OB offers managers ways to act and react to newly emerging both challenges and opportunities. It offers specify insight to improve a manager's people skills. It can improve quality and employee productivity by showing managers how to empower their people, design and implement change programmes and help employees balance work/life conflicts. OB can also offer managers guidance in creating and ethically healthy work climate.

Mr. Bhatia has discussed all the above mentioned challenges besides the concepts, principles and systems. Infact, the volume is a practical guide for enhancing individual and corporate competitive edge. This book will be very helpful to students and professionals.

The book "Managing Organisational Behaviour" contains 56 chapters divided into eight major parts:

Part one provides the foundation or fundamental aspects of the study and application of organisational behaviour.
Part two covers micro (individual) perspectives. 
Part three is concerned with the group dynamics of organisation behaviour.
Part four moves towards macro-oriented focus on organisational system.
Part five is devoted to organisation change and development.
Part six presents the horizons for organisational behaviour in global and its future challenges.
Part seven exclusively covers themes of interpersonal skills for effectiveness.
Part eight contains glossary on OB for easy understanding of terms and concepts." (jacket)