Meeting, Conference, Association, Event and Destination Management

Contents: Preface. 1. Meeting management: services, checklists and commandments. 2. Case studies in effective meeting facilitation, planning and management. 3. Meeting, management companies and certification. 4. Conference and convention management. 5. Conference planning and management: software and outsourcing issues. 6. Conference management companies: case studies. 7. Association management: fields and services. 8. Board of directors: agenda and minutes. 9. Association management companies: case studies. 10. Event production, planning, management and marketing: introduction and case studies. 11. Destination management: an introduction. 12. Destination management companies, logistic solutions and performance management. Bibliography. Index.

"This book, covers most vital topics of hospitality management in all its dimensions. Primarily, this book deals in detail with meeting management both from theoretical and practical angles, like effective meeting and conference facilitation; planning and management; and conference and convention management. The important issues of software development and management and problems related to out-sourcing services are dealt in an intensive way, including the extremely useful toolkits available in this respect. Further, it deals with association and organisation management, event management and destination management, covering in detail, the entire field and services involved, with required illustration. This book is supported with contemporary case studies in these areas.

This book will prove itself to be a very useful and user friendly reference book for areas such as which travel and tourism management; hotel and font-office management; and hospitality management. This book will lead readers into contemporary global scenario in this area of studies." (jacket)