Contents: Preface. 1. Scope and purpose. 2. Implementation of quality assurance programmes. 3. People, management and organization. 4. Sampling. 5. Equipment. 6. Materials. 7. Quantitative method and procedure assessment. 8. Analytical quality control in microbiology. 9. Handling and reporting results. 10. Accreditation. Annexures. Appendices. Subject index.