Negotiations

Contents: 1. Introduction to this book. Part 1: Phases: 2. Phases of negotiation. 3. Preparation. 4. Establishing rapport. 5. Discussion: starting the negotiation. 6. Proposals. 7. Bargaining. 8. Reaching settlement. 9 Questions and answers. Part 2: Approach: 10. Approaches to the negotiation.11. Body language. 12. Rapport. 13. Culture. 14. Diplomatic language. 15. Handling problems. Part 3: Evaluation: 16. Preparing for a negotiation. 17. Cross-cultural checklist. 18. Evaluating your performance.

Negotiations, belonging to a set of four books on business skills, is designed to help non-native speakers negotiate effectively in English. The book gives useful tips and the language needed at different phases in business negotiations and also on handling cultural differences.