Operations Management

Contents: I. 1. Introduction. 2. Automation and operations management. II. 3. Work standardization and process. 4. Standard time and value engineering. III. 5. Operation planning technique. 6. Liner programming problem. IV. 7. PERT and CPM. 8. Inventory management. 9. Sequencing and scheduling. V. 10. Material management. 11. Statistical quality control. 12. Accepting sampling.

"Operations management deals with the conversion of inputs into outputs using physical resources, in order to provide tangible or intangible utilities (or a combination of both), to the customer. In the process, however, the organisational objectives of effectiveness, efficiency and adoptability are to be maintained.

Operations management distinguishes itself from the other functions such as personal marketing etc. by its primary concern for 'conversion by using physical resources'. It is the process by which resources and inputs are converted into more useful products.

The scope of production and operations management is vast-commencing with the selection of location, followed by activities such as acquisition of land, construction building, processing and installing machinery, purchasing and storing raw materials and finally converting them into saleable products. Work standardization, standard tune and value engineering, LPP, PERT and CPM, SQC and acceptance sampling are some of the teachings for effective operations management, which will be dealt with in this book."