The ABC of Management : Teach Yourself

Contents: Preface. Acknowledgement. 1. Management: definition and significance. 2. Management approaches. 3. Principles of management. 4. Objectives. 5. Decision-making. 6. Planning. 7. Organizing. 8. Staffing. 9. Directing. 10. Controlling. 11. Human-resource management. 12. Conflict management and negotiation. 13. Office management and correspondence. 14. Change management and stress management. 15. Financial management. 16. Marketing management. 17. Globalization and comparative management. Management excellence survey. Bibliography. Index.

"This book is intended for those people who are the practicing managers or would-be-managers in the organizations both in the public or private sectors. It presents what the author believe to be a comprehensive treatment of both the theory and practice of management. Throughout the book he has attempted to present the key issues and problems that management professionals face and ways in which they can meet and solve them.

The Managerial functions are essentially the same, to a great extent, for first-line-supervisors, middle-managers and top executives. Certainly, there are considerable variations in the environment, scope of authority and types of problems in the various positions. Yet, all managers undertake the same basic functions to obtain results by establishing an environment for effective and efficient performance of individuals working together in groups. This book will be of great help to all concerns in this respect.

To aid learning, each chapter of the book highlights the learning objectives of the respective chapter, chronological discussions in an easily understandable manner--and the chapter ends with a summary of the chapter as if the reader can help himself to learn by himself.

\'The Management Excellence Survey\' questionnaire may be used to test and assess the managerial and organizational effectiveness." (jacket)