The Professional Housekeeping
Contents: Preface. 1. The housekeeping department. 2. Responsibilities of professional housekeeper. 3. Staff selection. 4. Training, motivation and evaluation of staff. 5. Cleaning of the hotel premises. 6. Laundry operations. 7. Interior decoration. 8. Budget preparation. 9. Managing safety and security. Bibliography. Index.
With the advent of modern technologies and new markets, the responsibilities of the professional housekeeper is rapidly changing. Now, the professional house-keeper is no longer responsible only for cleaning duties and time schedules, he must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. He must also be aware of growing health and safety concerns. This book includes everything from the latest information on cleaning to technological advances in the industry. Students and teachers alike will find this book an invaluable reference tool.
With the advent of modern technologies and new markets, the responsibilities of the professional housekeeper is rapidly changing. Now, the professional house-keeper is no longer responsible only for cleaning duties and time schedules, he must be knowledgeable about staff diversity issues, building relations with unions, and maximizing the uses of available technology while staying aware of the bottom line. He must also be aware of growing health and safety concerns. This book includes everything from the latest information on cleaning to technological advances in the industry. Students and teachers alike will find this book an invaluable reference tool.
