Understanding and Developing Effective Communication Skills and Soft Skills
Contents: Preface. A. Effective communication skills: I. Basics of communication: 1. Role of pragmatics in communication/Vipulkumar V. Makodia. 2. Teaching listening and listening comprehension/B.N. Balaji. 3. Spoken English: sounds, word stress, connected speech-rhythm and intonation/Sivaji Kushwaha. 4. Non verbal communication/Sam Mohanlal. 5. The role of role play in developing speaking skills/Hitesh D. Raviya. II. Interpersonal communication skills: 6. The art of dialogue/conversation/C. Shivadasan. 7. Dynamics of group discussion/P. Selvam. 8. Debate in the English language classroom/Vinita Dhondiyal Bhatnagar. III. Advanced skills in communication: 9. Presentation skills/M. Shobha. 10. Interview skills/Prakash Khuman. 11. Effective communications skills of writing/P.A. Mathai. 12. Modern business communication tools/Dilip Barad. B. Soft skills: 13. Ethics and HR/Neelam Tikkha. 14. Intercultural communication/Monali Chatterjee. 15. Social networking skills/Sarat Chandra Nair. 16. Assertiveness in communication/Nidhi Tiwari. 17. Understanding leadership/Neelam Tikkha. 18. Problem solving and decision making in effective communication/Kumarswamy. 19. Empathetic communication skills/Beulah Jeyseeli. 20. The skills of negotiation/Poonam Joshi.
Effective communication is the gateway to success in life. However, it requires sufficient exposure to good books and situations of communication that lead to an understanding and development of effective communication skills in English. In India where English is a second language, a majority strive hard to acquire competence and proficiency in English. Along with efficient communicative skills, one also needs social skills to make a mark in competitive job scenario. This book addresses the teachers, trainers and learners and provides a rich resource material to boost their confidence in handling a constellation of skills which cover a wide range of effective communication and soft skills.
Normally one doesn\'t come across a book which integrates the different skills and connects communication and social competence. In this book, an effort is made by a team of scholars to explain the theoretical aspects of communication and soft skills, and discuss the application dimensions with activities and exemplar material to guide the teachers, trainers and learners to experiment and move ahead comfortably in English. (jacket)
Effective communication is the gateway to success in life. However, it requires sufficient exposure to good books and situations of communication that lead to an understanding and development of effective communication skills in English. In India where English is a second language, a majority strive hard to acquire competence and proficiency in English. Along with efficient communicative skills, one also needs social skills to make a mark in competitive job scenario. This book addresses the teachers, trainers and learners and provides a rich resource material to boost their confidence in handling a constellation of skills which cover a wide range of effective communication and soft skills.
Normally one doesn\'t come across a book which integrates the different skills and connects communication and social competence. In this book, an effort is made by a team of scholars to explain the theoretical aspects of communication and soft skills, and discuss the application dimensions with activities and exemplar material to guide the teachers, trainers and learners to experiment and move ahead comfortably in English. (jacket)
